Template-Type: ReDIF-Article 1.0
Author-Name: Jan Urban
Author-Name: Zdeněk Caha
Author-Name: Michal Ruschak
Author-Name: Mario Bogdanović
Title: Multicultural training as a tool increasing the work and management efficiency in an international environment: Qualitative survey of Czech businesses experience
Abstract: Cooperation with people, both managers and employees, coming from different national cultures is becoming increasingly common in business practice. It often brings with it new perspectives, stimuli, or inspiration, but sometimes it also becomes the cause of misunderstandings, resulting from different culturally conditioned customs and expectations. In extreme cases, it can even result in cultural clashes and conflicts in the workplace. To avoid or overcome them successfully requires usually to be aware and know the different traditions of corporate behaviour in individual cultures and to apply and respect the main rules of successful intercultural cooperation and communication. The article deals with important prerequisites for successful employees’ cooperation in a multicultural setting including work in multicultural teams and leading these teams, the focus being the use of intercultural trainings. Using the method of a qualitative survey, it aims, in its analytical part, to find out to what extend do mid-sized and bigger Czech companies deal with the issues of a multicultural management through multicultural training. It looks at the main topics, methods and effectiveness of these trainings and formulates recommendations on how to organize these trainings in the most efficient way.
Keywords: People management, multicultural work and management environment, management skills, employee training and development, training effectiveness
Journal: Littera Scripta
Volume: 17
Issue: 1
Year: 2024
Month: June
Pages: 93-112
DOI: 10.36708/LS.2024.I01.007
File-URL: https://littera-scripta.com/articles/multicultural-training-as-a-tool-increasing-the-work-and-management-efficiency-i-d9b66af2
File-Format: text/html
Handle: RePEc:rsg:littra:2024-007