Internal System of Quality Management in the Context of Ensuring the Quality of Preparation of Managers for Future Practice

Abstract:In the presented paper, the authors deal with the internal system of quality management as a means of ensuring the quality of managers’ preparation for their future practice at universities. They introduce the internal system of quality management at a university, Bachelor’s and Master’s study programmes in Management, the study programme graduate profile, as well as activities and methods related to ensuring the quality of study programmes, i.e. to preparation of managers for their future practice. The authors focus on the process of internal audits, evaluation of university study programmes (including the evaluation of university courses based on study results, classroom observations, feedback from students, feedback from employers, evaluation of feedback from graduates and their success; evaluation of scientific research work in the particular field of science), risk analysis, the “Bank of Proposals” and assessment of the internal system of quality management by the university’s management. In the paper, the authors provide examples of good practice from the discussed field, too.