Consequences of Workplace Stress – Company Case Study
Abstract
The issue of work-related stress has been addressed by researchers for a decade, while less interest in the issue has been shown by company executives. In spite of the known effects of work-related stress, not sufficient attention is devoted to it by the top management. A case study was applied in our research to investigate the stress level of employees and consequences of workplace stress in the chosen company. Our research activity was supported by personal observation, document analysis, interviews and a questionnaire survey. The results show that negative impact of stress on the employee health (calculated economic effect of stress) is significantly higher than the cost of employee training. Creating a pleasant work environment and improving the cooperation of co-workers may result in reduction of sick leave and the employee fluctuation.
References
- BAGDY, E., 2007. Pszichofitnessz. Kacagás – kocogás – lazítás. Animula Kiadó, Budapest.
- BERNARDI, A., 2019. The capability approach and organizational climate as tools to study occupational health and safety. Insights into Regional Development. 1(2), 155-169.
- BOGNÁR, T. and BENCSIK, A., 2016. Career crises as a validity factor of prognosis. Acta Oeconomica Universitatis Selye. 5(2), 19-30.
- BRINER, R. B., HARRIS, C. and DANIELS, K., 2004. How do work stress and coping work? Toward a fundamental theoretical reappraisal. British Journal of Guidance and Counselling. 32, 223-234.
- CROPANZANO, R., GOLDMAN, B. M. and LEHMAN, B. III., 2005. Organizational Justice. In: Barling, J., Kelloway, E. K. and Frone, M. R. (Eds.): Handbook of Work Stress. Sage, London, 63-88.
- DOLNHOFER, E., 2001. Az esettanulmány. Budapest.
- EMBER, A., 2009. A munkahelyi stressz, mint a leggyakoribb modern foglalkozási megbetegedés. Acta sana: az egészségügyi és a szociális ellátás elmélete és gyakorlata. 4(2), 15-23.
- FAN, J. and SMITH, A. P., 2017. Positive well-being and work-life balance among UK railway staff. Open Journal of Social Sciences. 5(6), 1-6.
- FAPOHUNDA, T. M., 2017. Gender and impression management in the workplace. Acta Oeconomica Universitatis Selye. 6(2), 47-56.
- JAKAB, E., NECULAI, K., KOMÁROMI, J. and LÁZÁR, I., 2006. Munkahelyi stresszdiagnózis a munkahelyi stresszmenedzsmentben. Alkalmazott Pszichológia. VIII(I), 101-126.
- JEX, S., BEEHR, T. and ROBERTS, C., 1992. The meaning of occupational stress items to survey respondents. Journal of Applied Psychology. 77, 623-628.
- JUHÁSZ, Á., 2002. Munkahelyi stressz, munkahelyi egészségfejlesztés. Oktatási segédanyag, Munka- és Szervezetpszichológiai Szakképzés, Budapest.
- KAHN, R. L. and BYOSIERE, P., 1992. Stress in organizations. In: Dunette, M. D. and Hough, L. M. (Eds.): Handbook of Industrial and Organizational Psychology. Consulting Psychologists Press, Palo Alto. 3, 571-650.
- KANTEN, S. and SADULLAH, O., 2012. An empirical research on relationship quality of work life and work engagement. Procedia - Social and Behavioral Sciences. 62, 360-366.
- KARASEK, R., 1979. Job Demands, Job Decision Latitude, and Mental Strain: Implications for Job Redesign. Administrative Science Quarterly. 24, 285-308.
- KAŹMIERCZYK, J. and CHINALSKA, A., 2018. Flexible forms of employment, an opportunity or a curse for the modern economy? Case study: banks in Poland. Entrepreneurship and Sustainability Issues. 6(2), 782-798.
- KLIMPLOVÁ, L., 2012. Employers’ View on Problems Related to Workforce Skills and Qualification. Journal of Competitiveness. 4(4), 50-66.
- KORMOS, J., 2004. Az esettanulmány. In: Kontráné Hegybíró E. – Kormos J. (szerk.) A nyelvtanuló: Sikerek, módszerek, stratégiák. 25-30.
- LE FEVRE, M. and KOLT, G. S., 2010. Occupational Stress: Are We All Talking About the Same Thing? New Zealand Journal of Employment Relations. 35(2), 16-27.
- MARK, G. and SMITH, A., 2008. Stress models: A review and suggested new direction. Journal of Occupational Health Psychology. 3, 11-144.
- MOORMAN, R. H., 1991. Relationship between organizational justice and organizational citizenship behaviors: do fairness perceptions influence employee citizenship? Journal of Applied Psychology. 76(6), 845-855.
- NOVOTNÝ, J., 2014. Personality of manager and managerial skills. Acta Oeconomica Universitatis Selye. 3(2), 123-129.
- PISANTI, R., VAN DER DOEF, M., MAES, S., LAZZARI, D. and BERTINI, M., 2011. Job characteristics, organizational conditions, and distress/well-being among Italian and Dutch nurses: a cross-national comparison. International Journal of Nurs Studies. 48(7), 829-837.
- REMI, S., 2018. Dimensionality of intra-organizational conflict and the challenges for human resource management in small and medium scale enterprises in Nigeria. Journal of Competitiveness. 10(1), 125-143.
- SALAVECZ, G., 2011. A munkahelyi stressz és az egészség összefüggései hazai és nemzetközi viszonylatban. Budapest, 26.
- SEILEROVÁ, M., 2019. The Consequences of Psychosocial Risks in the Workplace in Legal Context. Central European Journal of Labour Law and Personnel Management. 2(1), 47-60. doi: 10.33382/cejllpm.2019.02.04
- SELYE, J., 1936. A syndrome produced by deverse noxious agents. Nature. 138, 32-45.
- SELYE, J., 1956. The Stress of Life. McGraw-Hill, New York.
- SELYE, J., 1976. Stressz Distressz Nélkül. Budapest: Akadémiai Kiadó.
- SIEGRIST, J., STARKE, D., CHANDOLA, T., GODIN, I., MARMOT, M., NIEDHAMMER, I. and PETER, R., 2004. The measurement of effort-reward imbalance at work: European comparisons. Social Science and Medicine. 58(8), 1483-1499.
- SMITH, A. and SMITH, H., 2017. A short questionnaire to measure wellbeing at work (Short-SWELL) and to examine the interaction between the employee and organisation. In: Charles, R. & Wilkinson, J. (eds). Contemporary Ergonomics and Human Factors. 200-205. Chartered Institute of Ergonomics and Human Factors. ISBN: 978-1-5272-0762-2.
- STEFKO, M., 2019. Notice for reasons of redundancy as a measure for discrimination on grounds of age. Central European Journal of Labour Law and Personnel Management. 1(1), 61-73. doi: 10.33382/cejllpm.2019.02.05
- WILLIAMS, G. M., PENDLEBURY, H. and SMITH, A. P., 2017. Stress and Well-Being of Nurses: An Investigation Using the Demands-Resources - Individual Effects (DRIVE) Model and Well-Being Process Questionnaire (WPQ). J Depr Anxi. 1(1), 001. Jacobs Publishers.
- ZONI, S. and LUCCHINI, R. G., 2012. European Approaches to Work-Related Stress: A Critical Review on Risk Evaluation. 3, 43-49.