Abstract: Having satisfied employees is one of the key pillars of a successful organisation. Satisfied employees results in greater productivity and less staff turnover. There are several factors that influence overall employee satisfaction, these include the level of communication, the relationships with co-workers and the nature of the work. The aim of this study was to determine the degree to which certain factors influence overall employee satisfaction. The study was first carried out in 2013 and subsequently repeated in 2015. Both studies are mutually comparable. In total, 1,776 and 1,470 respondents were interviewed in 2013 and 2015 respectively (excluding incomplete questionnaires). There were some limitations to the study in 2015: the low proportion of respondents with lower levels of education and the large proportion of Czech-owned organisations. The surveys show that from 2013 to 2015 there was no significant change in the partial and total satisfaction of employees.
Authors: Václav Zubr, Marcela Sokolová, Hana Mohelská
Keywords: job satisfaction, communication, co-workers, nature of work